If you no longer have access to this email address please click here.If you are or have been a subscriber, your password can be reset by entering the email address you used to create your account and the order number from any payment that was made on that account.When you use the Shark Scope Desktop for the first time with a Silver subscription, the hand tracker works for the first 100 hands only.In order to remove the limit you would need to upgrade to the Gold subscription.Are you always seeing the “HUD shows after first hand” message when you use Shark Scope Desktop?Here are some troubleshooting steps to help solve the problem: !You might notice that you have, say, 1000 tournaments in Shark Scope Desktop, but only 800 are showing in your tournament Bankroll chart or your Tournament Finishes chart.This is most likely because some of your tournaments have no result in Shark Scope Desktop.
Shark Scope Desktop will inform you during the data rebuilding process (see picture below).So yeah I don't bother with Sharkscope anymore, completely hopeless. Why would you want other people to see that you're a winning player? Why would you want other people to see that you're a winning player?You can track your results yourself, why do you need SS? You can track your results yourself, why do you need SS? Just because a fish knows I'm a "winning" player will not make him any better or a tougher opponent. They have never stated what the problem has been to my knowledge. They have to respond in a timely manner on their forums and to subscriber e-mails.Only tournaments with results recorded are show in the various tournament charts.The Silver subscription includes the Shark Scope statistics but not the hand tracker statistics.To do so, sign into the Shark Scope website and go to the pricing page and you will see the option to upgrade.