Process ID: 20 Start Time: 01d37e6ee8819b78 Termination Time: 14 Application Path: C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL Faulting application name: EXCEL.EXE, version: 16.0.8730.2127, time stamp: 0x5a2a2ac6 Faulting module name: EXCEL.It also highlights known problems that are found when Off CAT scans your computer.For any problems that are listed in the report, you're provided a link to a public-facing article (usually a Microsoft Knowledge Base article) about each problem so that you can read about possible fixes.
Update: Just noticed that I missed your mention of the user launching the Excel file from their local desktop. Disable hardware graphics acceleration in Excel - An update - I have updated the Windows OS to version 1709, reinstalled Office 2016 after removing it with the Office CTR removal tool (again), and then updated the drivers (again ...Sincerely, Kahn "The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years.I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing.Have you confirmed that it is actually a local copy being launched or could it simply be a shortcut to the file on the server? I have some replies and updates below: Bocevski Nick - I am using the 32-bit version of Excel (on 64-bit Windows 10 Pro). Use Optimize for performance in Performance Option under Computer Properties 15. but this time manually using Dell and Intel's websites instead of relying on the Dell Command Update tool.) ... as an aside, I am *not* a happy camper to have to report that Dell's Command Update tool appears to not have been updated yet with drivers released this past OCTOBER. After updating the BIOS and network card driver in the order suggested by John Hurst (from Intel's website, not Dell's), the PC appears to be much more responsive (I am doing all of this through a remote session).Qlemo - The only antivirus installed right now is the default Windows 10 "Windows Defender" antivirus. If this happens only on one device, try to recreate the profile. Also, Mc Knife - thank you for the suggestion of checking Intel's website!After the windows 10 update version 1709, which is the fall creators update, steam crashes my computer.